A Small Office Story We All Know
Ramesh runs a small office in India with ten team members. Every morning, tasks are shared on WhatsApp. Some work is written in notebooks, some discussed on phone calls, and a few tasks are added to an Excel sheet. By evening, one task is forgotten, another is delayed, and one team member says, “Sir, I didn’t see that message.” Ramesh ends his day frustrated, making follow-up calls instead of planning business growth.